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vegoo
2026-04-19 01:39:41 +08:00
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application/views/service.php Executable file
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<?php $this->load->view('header');?>
<script type="text/javascript">
var DOMAIN = document.domain;
var WDURL = "<?php echo site_url()?>";
var SCHEME= "<?php echo sys_skin()?>";
try{
document.domain = '<?php echo base_url()?>';
}catch(e){
}
//ctrl+F5 增加版本号来清空iframe的缓存的
$(document).keydown(function(event) {
/* Act on the event */
if(event.keyCode === 116 && event.ctrlKey){
var defaultPage = Public.getDefaultPage();
var href = defaultPage.location.href.split('?')[0] + '?';
var params = Public.urlParam();
params['version'] = Date.parse((new Date()));
for(i in params){
if(i && typeof i != 'function'){
href += i + '=' + params[i] + '&';
}
}
defaultPage.location.href = href;
event.preventDefault();
}
});
</script>
<link href="<?php echo base_url()?>statics/service/css/global.css?v=20120213" rel="stylesheet" type="text/css">
<style type="text/css">
.service-header{position:fixed;width:100%;background: none repeat scroll 0 0 #F4F4F4;z-index:99999;}
.holder{padding:25px 0;}
</style>
</head>
<body>
<div id="Wrapper">
<div>
<dl id="Service" class="service">
<dt class="type cf service-header"><!--<a>自助服务</a>|<a data-tab="news">系统消息</a>|
<a data-tab="problems">我的提问</a>|<a data-tab="question">在线提问</a>|<a class="cur">服务通道</a>--><!--|<a>专家服务</a>--></dt>
<dd class="holder">
<dd class="con">
<div class="service-box news dn">
<div class="service-list">
<div class="load-place">
<table>
<thead>
<tr>
<th>标题</th>
<td width="120">发送者</td>
<td width="180">发布时间</td>
</tr>
</thead>
<tbody>
</tbody>
</table>
</div>
<p class="tr paging"></p>
</div>
<div class="service-con news-con dn">
<div class="service-hd">
<h3 class="title"></h3>
<a href="" class="back"><i></i>返回</a>
</div>
<div class="con">
</div>
<p class="skip"><a class="prev">&lt;&lt; 上一条</a> | <a class="next">下一条 &gt;&gt;</a></p>
</div>
</div>
<div class="service-box problems dn">
<div class="service-list">
<div class="load-place">
<table>
<thead>
<tr>
<th>标题</th>
<td width="80">状态</td>
<td width="160" align="center">创建时间</td>
<td width="160" align="center">最后回复</td>
</tr>
</thead>
<tbody>
</tbody>
</table>
</div>
<p class="tr paging"></p>
</div>
<div class="service-con problems-con dn">
<div class="service-hd">
<h3 class="title"></h3>
<a href="" class="back"><i></i>返回</a>
</div>
<div class="con aq-list">
</div>
<div class="continue-ask" id="continue-ask">
<!--<textarea name="question"></textarea>-->
<div><script id="continueAsk" type="text/plain"></script></div>
<p class="tr"><input type="button" class="ui-btn ui-btn-sp m0" value="继续提问" /></p>
</div>
<p class="skip"><a class="prev">&lt;&lt; 上一条</a> | <a class="next">下一条 &gt;&gt;</a></p>
</div>
</div>
<div class="service-box question dn">
<h3 class="service-hd"><i></i>欢迎您给我们提出意见和建议，您的问题我们会在工作日内尽快回复，敬请留意<a href="javascript:;" id
="TabProblems">我的提问</a>，谢谢！</h3>
<div class="service-bd">
<div class="m20">
<label>标题：</label><input type="text" class="txt_fw" id="QTitle">
</div>
<div class="m20 cf">
<label class="fl">内容：</label>
<script id="editor" type="text/plain"></script>
</div>
<p class="tr">
<input type="button" class="ui-btn ui-btn-sp" value="提 交" id="submit">
</p>
</div>
</div>
<div class="service-box contact">
<div class="service-hd contact-txt">
<p>若您在使用过程中遇到问题，您可以通过以下方式联系我们，我们将在线为您提供服务！</p>
</div>
<ul class="list cf">
<li class="weixin">
<div class="inner">
<i></i>
<p class="tit">售后热线：400-800-1234</p>
<p>通过热线&远程协控，为您提供产品应用和操作问题咨询、疑难业务指导和故障诊断等服务。</p>
<p class="tit">服务响应：</p>
<p>工作日（周一至周五）</p>
<p>8:30-12:00、13:00-20:00</p>
<p>周六</p>
<p>9:00-12:00、13:30-17:30</p>
<p>周日及其他法定假日除外，详见系统消息</p>
</div>
</li>
<li class="qq-club">
<div class="inner">
<i></i>
<p class="tit">售后服务QQ：<a title="在线QQ客服" id="wpa_shouhou" target="_blank" href="http://wpa.qq.com/msgrd?v=3&uin=209887082&site=qq&menu=yes">209887082</a></p
>
<p>您只需登录QQ即可在线沟通，通过文字应答&远程协控，为您提供产品应用操作问题指导和咨询服务。</p>
<p class="tit">服务响应：</p>
<p>工作日（周一至周五）</p>
<p>8:30-12:00、13:00-20:00</p>
<p>周六、周日</p>
<p>9:00-12:00、13:30-17:30</p>
<p>其他法定节假日除外，详见系统消息</p>
</div>
</li>
<li class="email">
<div class="inner">
<i></i>
<p class="tit">客服邮箱：<a href="mailto:erpvips@163.com">erpvips@163.com</a></p>
<p>通过邮件提交您的事务性申请，如：密码修改申请、友盾挂失申请、补寄发票申请、产品升级申请等服务。</p>
<p class="tit">服务响应：</p>
<p>工作日24小时处理完毕</p>
</div>
</li>
<li class="qrCode">
<div class="inner">二维码</div>
</li>
</ul>
</div>
<!-- <div class="added-service dn">
<iframe id="IframeAdded" name="IframeAdded" scrolling="no" frameborder="0" height="600" width
="100%"></iframe>
</div>-->
</dd>
</dl>
</div>
</div>
<script type="text/javascript">
var $_tab = $('#Service > dt > a');
function openTab(index) {
$_tab.eq(index -1).trigger('click');
};
$(function(){
var Q_CONTENT = UE.getEditor('editor', { initialFrameWidth:627, initialFrameHeight:300, initialContent
:'' });
var continueAsk;
var param = Public.getRequest();
var system = SYSTEM = parent.SYSTEM;
var URL = parent.CONFIG.SERVICE_URL;
var CUR_TAB = param.tab || 1;
var version;
switch (system.siVersion) {
case 3:
version = '1';
break;
case 4:
version = '3';
break;
default:
version = '2';
};
var CUR_INFO = {
version: version,
cur_type: '',
news: { cur_page: 1 },
problems: { cur_page: 1, cur_id: '' }
};
function getList(type, $_obj, pageIndex){
$.getJSON( URL+ "asy/Services.ashx?callback=?", {coid : system.DBID, loginuserno: system.userName
, version: CUR_INFO.version, pageIndex: pageIndex, pagesize: 12, type: type}, function(data){
if(data.status === 200) {
var tr = [];
if(data.data.recordes > 0) {
CUR_INFO.cur_type = type;
if(type === 'getsystemnews' + SYSTEM.servicePro) {
CUR_INFO.news.cur_page = pageIndex;
$.each(data.data.items, function(i, data){
var flag = '';
flag = data.action === 'addrecord' ? ' class = "title unread"' : ' class="title"';
var temp = '<tr><td' + flag + ' rel="news' + data.id + '"><a href="" rel="news" data-id="'
+ data.id + '" data-action="' + data.action + '">' + data.title + '</a></td><td>' + data.publisherno
+ '</td><td>' + data.publishtime + '</td></tr>';
tr.push(temp);
});
} else {
CUR_INFO.problems.cur_page = pageIndex;
$.each(data.data.items, function(i, data){
var flag = '';
flag = data.action === 'addrecord' ? ' class = "title unread"' : ' class="title"';
var temp = '<tr><td' + flag + ' rel="problems' + data.no + '"><a href="" rel="problems" data-id
="' + data.no + '" data-action="' + data.action + '">' + data.title + '</a></td><td>' + data.state +
'</td><td>' + data.uploadtime + '</td><td>' + data.ansertime + '</td></tr>';
tr.push(temp);
});
};
var total = data.data.total;
var page = data.data.page;
$_obj.find('.paging').html('<a href="javascript:;" data-page="1" class="ser-first">首页</a> <a href
="#" class="ser-prev">&lt;&lt; 上一页</a> | <a href="#" class="ser-next">下一页 &gt;&gt;</a> 跳转<input type
="text" class="txt-go"><span class="btn-go">GO</span> 页码：<span class="page-info"></span>');
$_obj.find('.load-place tbody').html(tr.join(''));
$_obj.find('.page-info').text(page + '/' + total);
$_obj.find('.page-info').data('total', total);
if(total > page) {
$_obj.find('.ser-next').removeClass('dis').data('page', page + 1);
} else {
$_obj.find('.ser-next').addClass('dis');
};
if(page > 1) {
$_obj.find('.ser-first').removeClass('dis');
$_obj.find('.ser-prev').removeClass('dis').data('page', page - 1);
} else {
$_obj.find('.ser-first').addClass('dis');
$_obj.find('.ser-prev').addClass('dis');
}
} else {
$_obj.find('.paging').html('&nbsp;');
}
}
});
};
function showDetail(type, id, action) {
var $service_list, $service_con;
if(type == 'getsystemnewsbyno' + SYSTEM.servicePro){
$service_list = $('.news .service-list');
$service_con = $('.news .service-con');
}else if(type == 'getfeebackrecord' + SYSTEM.servicePro){
$service_list = $('.problems .service-list');
$service_con = $('.problems .service-con');
}
$service_list.hide();
$service_con.show();
$.getJSON( URL+ "/asy/Services.ashx?callback=?", {coid : system.DBID, loginuserno: system.userName
, version: CUR_INFO.version, id: id, action: action, type: type},function(data){
if(type == 'getsystemnewsbyno' + SYSTEM.servicePro){
var $news = $('.news-con'),
$prev = $('.prev', $news),
$next = $('.next', $news);
$('.title', $news).text(data.title);
$('.con', $news).html(data.htmlBody);
if(data.preNo) {
$prev.removeClass('dis').data('action', 'addrecord' );
$prev.data('id', data.preNo);
} else {
$prev.addClass('dis').removeData('id');
$prev.removeData('action');
};
if(data.nextNo) {
$next.removeClass('dis').data('action', 'addrecord');
$next.data('id', data.nextNo);
} else {
$next.addClass('dis').removeData('id');
$next.removeData('action');
};
}else if(type == 'getfeebackrecord' + SYSTEM.servicePro){
if(!continueAsk) {
continueAsk = UE.getEditor('continueAsk', { initialFrameWidth:'100%', initialContent:'' });
}
var $problems = $('.problems-con'),
$prev = $('.prev', $problems),
$next = $('.next', $problems),
content = ['<ul>'];
$.each(data.data, function(i, row){
var temp = '';
if(i === 0) {
$('.title', $problems).text(row.title);
temp = '<li><h4><i></i>反馈内容：</h4><div class="ctn">' + row.body + '</div><p class="time">时间：'
+ row.ansertime + '</p></li>';
if(row.preno) {
$prev.removeClass('dis').data('action', 'addrecord' );
$prev.data('id', row.preno);
} else {
$prev.addClass('dis').removeData('id');
$prev.removeData('action');
};
if(row.nextno) {
$next.removeClass('dis').data('action', 'addrecord');
$next.data('id', row.nextno);
} else {
$next.addClass('dis').removeData('id');
$next.removeData('action');
};
} else {
if(row.type === 'answer') {
temp = '<li class="answer"><h4><i></i>客服答复：</h4><div class="ctn">' + row.body + '</div><p class
="time">时间：' + row.ansertime + '</p></li>';
} else {
temp = '<li><h4><i></i>补充内容：</h4><div class="ctn">' + row.body + '</div><p class="time">时间：'
+ row.ansertime + '</p></li>';
}
}
content.push(temp);
});
content.push('</ul>');
$('.aq-list', $problems).html(content.join(''));
}
});
};
function showServiceList(){
var $service_con;
if(CUR_INFO.cur_type == 'getsystemnews' + SYSTEM.servicePro){
$service_con = $('.news .service-con');
$service_con.hide();
$service_con.find('.service-hd .title').text('');
$service_con.find('.con').html('');
$('.news .service-list').show();
}else if(CUR_INFO.cur_type == 'getfeedback' + SYSTEM.servicePro){
$('.problems .service-con').hide();
$('.problems .service-list').show();
}
}
$("#Service").artTab({
newsPage: false,
problemsPage: false,
addedPage: false,
callback: function (curTab, curCon, opts) {
if (curTab.html() === '系统消息') {
CUR_INFO.cur_type = 'getsystemnews' + SYSTEM.servicePro;
getList('getsystemnews' + SYSTEM.servicePro, curCon, CUR_INFO.news.cur_page);
showServiceList();
return;
};
if (curTab.html() === '我的提问') {
CUR_INFO.cur_type = 'getfeedback' + SYSTEM.servicePro;
getList('getfeedback' + SYSTEM.servicePro, curCon, CUR_INFO.problems.cur_page);
showServiceList();
return;
};
if (curTab.html() === '专家服务') {
if(!opts.addedPage) {
$('#IframeAdded').attr('src', 'added-service.html');
opts.addedPage = true;
}
return;
};
}
});
$_tab.eq(CUR_TAB - 1).trigger('click');
if(param.newsId){
var $td = $('td[rel=news' + param.newsId + ']');
showDetail('getsystemnewsbyno' + SYSTEM.servicePro, param.newsId, 'addrecord');
$td.length > 0 && $td.removeClass('unread');
}
$('#Service').on('click', '.ser-prev, .ser-next, .ser-first', function(){
var $_obj = $(this).parent().parent();
getList(CUR_INFO.cur_type, $_obj, $(this).data('page'));
$_obj.find('.txt-go').val('');
});
$('.txt-go').blur(function(){
var total = $(this).siblings('.page-info').data('total');
if(!total) return;
if(this.value > total){
this.value = total;
}else if(this.value == 0){
this.value = 1;
}
}).digital();
$('.btn-go').click(function(){
var $_obj = $(this).parent().parent();
var pageIndex = $.trim($(this).siblings('.txt-go').val());
getList(CUR_INFO.cur_type, $_obj, pageIndex);
});
$('#Service').on('click', 'a[rel=news],a[rel=problems],.skip a', function(e){
e.preventDefault();
var $td,
id = $(this).data('id');
if(CUR_INFO.cur_type == 'getsystemnews' + SYSTEM.servicePro){
showDetail('getsystemnewsbyno' + SYSTEM.servicePro, id, $(this).data('action'));
$td = $('td[rel=news' + id + ']');
}else if(CUR_INFO.cur_type == 'getfeedback' + SYSTEM.servicePro){
showDetail('getfeebackrecord' + SYSTEM.servicePro, id, $(this).data('action'));
CUR_INFO.problems.cur_id = id;
$td = $('td[rel=problems' + id + ']');
}
if($td.hasClass('unread')) {
$td.removeClass('unread');
var $_notice = parent.$('#SysNews span');
if(Number($_notice.text()) - 1 > 0) {
$_notice.text(Number($_notice.text()) - 1);
} else {
$_notice.remove();
}
}
});
$('.service-con .back').click(function(e){
e.preventDefault();
showServiceList();
});
$('#continue-ask input').click(function(){
var $this = $(this);
if($this.data('sending')) return;
var answerbody = continueAsk.getContent();
var bodytext = answerbody;
if(answerbody === ""){
parent.Public.tips({ type: 1, content: '请填写内容！'});
continueAsk.focus();
return;
}
$this.val('提交中...').data('sending', true);
$.ajax({
url: URL+ "asy/Services.ashx?callback=?",
type: 'POST',
data: {id:CUR_INFO.problems.cur_id, coid: system.DBID, loginuserno: system.userName, version: CUR_INFO
.version, type: 'addfeedbackrecord' + SYSTEM.servicePro, feedbackbody: answerbody, feedbackbodytext:
bodytext},
dataType:"jsonp",
success: function(data){
$this.val('继续提问').removeData('sending');
if(data.status === 200) {
var temp = '';
parent.Public.tips({content : '问题提交成功！'});
temp = '<li><h4><i></i>补充内容：</h4><div class="ctn">' + answerbody + '</div><p class="time">时间：'
+ data.answertime + '</p></li>';
$('.problems-con .con > ul').append(temp);
continueAsk.setContent('');
}
}
});
});
$("#submit").click(function(){
if($(this).data('sending')) return;
var $this = $(this),
$title = $('#QTitle'),
$contact = $('#QContact'),
answertitle = $.trim($title.val()),
answerbody = Q_CONTENT.getContent(),
contactinfo = '';
if(answertitle === ""){
$title.focus();
parent.Public.tips({type: 1, content: '请填写标题！'});
return;
}
if(answerbody === ""){
Q_CONTENT.focus();
parent.Public.tips({type: 1, content: '请填写内容！'});
return;
}
$this.val('提交中...').data('sending', true);
$.ajax({
url: URL+ "asy/Services.ashx?callback=?",
type: 'POST',
data: {coid: system.DBID, loginuserno: system.userName, version: CUR_INFO.version, type: 'addfeedback'
+ SYSTEM.servicePro, answertitle: answertitle, answerbody: answerbody, bodytext: '', contactinfo: contactinfo
},
dataType:"jsonp",
success: function(data){
$this.val('提 交').removeData('sending');
if(data.msg == 'success'){
parent.Public.tips({content : '问题提交成功！'});
$title.val('');
Q_CONTENT.setContent('');
$contact.val('');
}
}
});
});
$('#TabProblems').click(function(){
$_tab.filter("[data-tab='problems']").trigger('click');
});
})
</script>
<!-- 营销QQ -->
<!--<script type="text/javascript" charset="utf-8" src="http://wpa.b.qq.com/cgi/wpa.php"></script>-->
<script type="text/javascript">
var QQnum = $('#wpa_shouhou').html();;
BizQQWPA.addCustom([{
nameAccount: QQnum,
aty: '1',
a:'1001',
selector: "wpa_shouhou"
}]);
</script>
<!-- 营销QQ end -->
</body>
</html>