542 lines
19 KiB
PHP
Executable File
542 lines
19 KiB
PHP
Executable File
<?php $this->load->view('header');?>
|
||
|
||
<script type="text/javascript">
|
||
var DOMAIN = document.domain;
|
||
var WDURL = "<?php echo site_url()?>";
|
||
var SCHEME= "<?php echo sys_skin()?>";
|
||
try{
|
||
document.domain = '<?php echo base_url()?>';
|
||
}catch(e){
|
||
}
|
||
//ctrl+F5 增加版本号来清空iframe的缓存的
|
||
$(document).keydown(function(event) {
|
||
/* Act on the event */
|
||
if(event.keyCode === 116 && event.ctrlKey){
|
||
var defaultPage = Public.getDefaultPage();
|
||
var href = defaultPage.location.href.split('?')[0] + '?';
|
||
var params = Public.urlParam();
|
||
params['version'] = Date.parse((new Date()));
|
||
for(i in params){
|
||
if(i && typeof i != 'function'){
|
||
href += i + '=' + params[i] + '&';
|
||
}
|
||
}
|
||
defaultPage.location.href = href;
|
||
event.preventDefault();
|
||
}
|
||
});
|
||
</script>
|
||
|
||
<link href="<?php echo base_url()?>statics/service/css/global.css?v=20120213" rel="stylesheet" type="text/css">
|
||
<style type="text/css">
|
||
.service-header{position:fixed;width:100%;background: none repeat scroll 0 0 #F4F4F4;z-index:99999;}
|
||
|
||
.holder{padding:25px 0;}
|
||
</style>
|
||
</head>
|
||
<body>
|
||
<div id="Wrapper">
|
||
<div>
|
||
<dl id="Service" class="service">
|
||
<dt class="type cf service-header"><!--<a>自助服务</a>|<a data-tab="news">系统消息</a>|
|
||
<a data-tab="problems">我的提问</a>|<a data-tab="question">在线提问</a>|<a class="cur">服务通道</a>--><!--|<a>专家服务</a>--></dt>
|
||
|
||
<dd class="holder">
|
||
<dd class="con">
|
||
<div class="service-box news dn">
|
||
<div class="service-list">
|
||
<div class="load-place">
|
||
<table>
|
||
<thead>
|
||
<tr>
|
||
<th>标题</th>
|
||
<td width="120">发送者</td>
|
||
<td width="180">发布时间</td>
|
||
</tr>
|
||
</thead>
|
||
<tbody>
|
||
</tbody>
|
||
</table>
|
||
</div>
|
||
<p class="tr paging"></p>
|
||
</div>
|
||
<div class="service-con news-con dn">
|
||
<div class="service-hd">
|
||
<h3 class="title"></h3>
|
||
<a href="" class="back"><i></i>返回</a>
|
||
</div>
|
||
<div class="con">
|
||
|
||
</div>
|
||
<p class="skip"><a class="prev"><< 上一条</a> | <a class="next">下一条 >></a></p>
|
||
|
||
</div>
|
||
</div>
|
||
<div class="service-box problems dn">
|
||
<div class="service-list">
|
||
<div class="load-place">
|
||
<table>
|
||
<thead>
|
||
<tr>
|
||
<th>标题</th>
|
||
<td width="80">状态</td>
|
||
<td width="160" align="center">创建时间</td>
|
||
<td width="160" align="center">最后回复</td>
|
||
</tr>
|
||
</thead>
|
||
<tbody>
|
||
</tbody>
|
||
</table>
|
||
</div>
|
||
<p class="tr paging"></p>
|
||
</div>
|
||
<div class="service-con problems-con dn">
|
||
<div class="service-hd">
|
||
<h3 class="title"></h3>
|
||
<a href="" class="back"><i></i>返回</a>
|
||
</div>
|
||
<div class="con aq-list">
|
||
</div>
|
||
<div class="continue-ask" id="continue-ask">
|
||
<!--<textarea name="question"></textarea>-->
|
||
<div><script id="continueAsk" type="text/plain"></script></div>
|
||
<p class="tr"><input type="button" class="ui-btn ui-btn-sp m0" value="继续提问" /></p>
|
||
</div>
|
||
<p class="skip"><a class="prev"><< 上一条</a> | <a class="next">下一条 >></a></p>
|
||
|
||
</div>
|
||
</div>
|
||
<div class="service-box question dn">
|
||
<h3 class="service-hd"><i></i>欢迎您给我们提出意见和建议，您的问题我们会在工作日内尽快回复，敬请留意<a href="javascript:;" id
|
||
="TabProblems">我的提问</a>，谢谢！</h3>
|
||
<div class="service-bd">
|
||
<div class="m20">
|
||
<label>标题：</label><input type="text" class="txt_fw" id="QTitle">
|
||
</div>
|
||
<div class="m20 cf">
|
||
<label class="fl">内容：</label>
|
||
<script id="editor" type="text/plain"></script>
|
||
</div>
|
||
<p class="tr">
|
||
<input type="button" class="ui-btn ui-btn-sp" value="提 交" id="submit">
|
||
</p>
|
||
</div>
|
||
</div>
|
||
<div class="service-box contact">
|
||
<div class="service-hd contact-txt">
|
||
<p>若您在使用过程中遇到问题，您可以通过以下方式联系我们，我们将在线为您提供服务！</p>
|
||
</div>
|
||
<ul class="list cf">
|
||
<li class="weixin">
|
||
<div class="inner">
|
||
<i></i>
|
||
<p class="tit">售后热线：400-800-1234</p>
|
||
<p>通过热线&远程协控，为您提供产品应用和操作问题咨询、疑难业务指导和故障诊断等服务。</p>
|
||
<p class="tit">服务响应：</p>
|
||
<p>工作日（周一至周五）</p>
|
||
<p>8:30-12:00、13:00-20:00</p>
|
||
<p>周六</p>
|
||
<p>9:00-12:00、13:30-17:30</p>
|
||
<p>周日及其他法定假日除外，详见系统消息</p>
|
||
</div>
|
||
</li>
|
||
<li class="qq-club">
|
||
<div class="inner">
|
||
<i></i>
|
||
<p class="tit">售后服务QQ：<a title="在线QQ客服" id="wpa_shouhou" target="_blank" href="http://wpa.qq.com/msgrd?v=3&uin=209887082&site=qq&menu=yes">209887082</a></p
|
||
>
|
||
<p>您只需登录QQ即可在线沟通，通过文字应答&远程协控，为您提供产品应用操作问题指导和咨询服务。</p>
|
||
<p class="tit">服务响应：</p>
|
||
<p>工作日（周一至周五）</p>
|
||
<p>8:30-12:00、13:00-20:00</p>
|
||
<p>周六、周日</p>
|
||
<p>9:00-12:00、13:30-17:30</p>
|
||
<p>其他法定节假日除外，详见系统消息</p>
|
||
</div>
|
||
</li>
|
||
<li class="email">
|
||
<div class="inner">
|
||
<i></i>
|
||
<p class="tit">客服邮箱：<a href="mailto:erpvips@163.com">erpvips@163.com</a></p>
|
||
<p>通过邮件提交您的事务性申请，如：密码修改申请、友盾挂失申请、补寄发票申请、产品升级申请等服务。</p>
|
||
<p class="tit">服务响应：</p>
|
||
<p>工作日24小时处理完毕</p>
|
||
</div>
|
||
</li>
|
||
<li class="qrCode">
|
||
<div class="inner">二维码</div>
|
||
</li>
|
||
</ul>
|
||
</div>
|
||
<!-- <div class="added-service dn">
|
||
<iframe id="IframeAdded" name="IframeAdded" scrolling="no" frameborder="0" height="600" width
|
||
="100%"></iframe>
|
||
</div>-->
|
||
</dd>
|
||
</dl>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
<script type="text/javascript">
|
||
var $_tab = $('#Service > dt > a');
|
||
function openTab(index) {
|
||
$_tab.eq(index -1).trigger('click');
|
||
};
|
||
$(function(){
|
||
var Q_CONTENT = UE.getEditor('editor', { initialFrameWidth:627, initialFrameHeight:300, initialContent
|
||
:'' });
|
||
var continueAsk;
|
||
|
||
var param = Public.getRequest();
|
||
var system = SYSTEM = parent.SYSTEM;
|
||
var URL = parent.CONFIG.SERVICE_URL;
|
||
var CUR_TAB = param.tab || 1;
|
||
var version;
|
||
switch (system.siVersion) {
|
||
case 3:
|
||
version = '1';
|
||
break;
|
||
case 4:
|
||
version = '3';
|
||
break;
|
||
default:
|
||
version = '2';
|
||
};
|
||
var CUR_INFO = {
|
||
version: version,
|
||
cur_type: '',
|
||
news: { cur_page: 1 },
|
||
problems: { cur_page: 1, cur_id: '' }
|
||
};
|
||
function getList(type, $_obj, pageIndex){
|
||
$.getJSON( URL+ "asy/Services.ashx?callback=?", {coid : system.DBID, loginuserno: system.userName
|
||
, version: CUR_INFO.version, pageIndex: pageIndex, pagesize: 12, type: type}, function(data){
|
||
if(data.status === 200) {
|
||
var tr = [];
|
||
if(data.data.recordes > 0) {
|
||
CUR_INFO.cur_type = type;
|
||
if(type === 'getsystemnews' + SYSTEM.servicePro) {
|
||
CUR_INFO.news.cur_page = pageIndex;
|
||
$.each(data.data.items, function(i, data){
|
||
var flag = '';
|
||
flag = data.action === 'addrecord' ? ' class = "title unread"' : ' class="title"';
|
||
|
||
var temp = '<tr><td' + flag + ' rel="news' + data.id + '"><a href="" rel="news" data-id="'
|
||
+ data.id + '" data-action="' + data.action + '">' + data.title + '</a></td><td>' + data.publisherno
|
||
+ '</td><td>' + data.publishtime + '</td></tr>';
|
||
tr.push(temp);
|
||
});
|
||
} else {
|
||
CUR_INFO.problems.cur_page = pageIndex;
|
||
$.each(data.data.items, function(i, data){
|
||
var flag = '';
|
||
flag = data.action === 'addrecord' ? ' class = "title unread"' : ' class="title"';
|
||
|
||
var temp = '<tr><td' + flag + ' rel="problems' + data.no + '"><a href="" rel="problems" data-id
|
||
="' + data.no + '" data-action="' + data.action + '">' + data.title + '</a></td><td>' + data.state +
|
||
'</td><td>' + data.uploadtime + '</td><td>' + data.ansertime + '</td></tr>';
|
||
tr.push(temp);
|
||
});
|
||
};
|
||
|
||
var total = data.data.total;
|
||
var page = data.data.page;
|
||
$_obj.find('.paging').html('<a href="javascript:;" data-page="1" class="ser-first">首页</a> <a href
|
||
="#" class="ser-prev"><< 上一页</a> | <a href="#" class="ser-next">下一页 >></a> 跳转<input type
|
||
="text" class="txt-go"><span class="btn-go">GO</span> 页码：<span class="page-info"></span>');
|
||
|
||
$_obj.find('.load-place tbody').html(tr.join(''));
|
||
$_obj.find('.page-info').text(page + '/' + total);
|
||
$_obj.find('.page-info').data('total', total);
|
||
if(total > page) {
|
||
$_obj.find('.ser-next').removeClass('dis').data('page', page + 1);
|
||
} else {
|
||
$_obj.find('.ser-next').addClass('dis');
|
||
};
|
||
if(page > 1) {
|
||
$_obj.find('.ser-first').removeClass('dis');
|
||
$_obj.find('.ser-prev').removeClass('dis').data('page', page - 1);
|
||
} else {
|
||
$_obj.find('.ser-first').addClass('dis');
|
||
$_obj.find('.ser-prev').addClass('dis');
|
||
}
|
||
} else {
|
||
$_obj.find('.paging').html(' ');
|
||
}
|
||
}
|
||
});
|
||
};
|
||
|
||
function showDetail(type, id, action) {
|
||
var $service_list, $service_con;
|
||
if(type == 'getsystemnewsbyno' + SYSTEM.servicePro){
|
||
$service_list = $('.news .service-list');
|
||
$service_con = $('.news .service-con');
|
||
}else if(type == 'getfeebackrecord' + SYSTEM.servicePro){
|
||
$service_list = $('.problems .service-list');
|
||
$service_con = $('.problems .service-con');
|
||
}
|
||
$service_list.hide();
|
||
$service_con.show();
|
||
$.getJSON( URL+ "/asy/Services.ashx?callback=?", {coid : system.DBID, loginuserno: system.userName
|
||
, version: CUR_INFO.version, id: id, action: action, type: type},function(data){
|
||
if(type == 'getsystemnewsbyno' + SYSTEM.servicePro){
|
||
var $news = $('.news-con'),
|
||
$prev = $('.prev', $news),
|
||
$next = $('.next', $news);
|
||
$('.title', $news).text(data.title);
|
||
$('.con', $news).html(data.htmlBody);
|
||
if(data.preNo) {
|
||
$prev.removeClass('dis').data('action', 'addrecord' );
|
||
$prev.data('id', data.preNo);
|
||
} else {
|
||
$prev.addClass('dis').removeData('id');
|
||
$prev.removeData('action');
|
||
};
|
||
|
||
if(data.nextNo) {
|
||
$next.removeClass('dis').data('action', 'addrecord');
|
||
$next.data('id', data.nextNo);
|
||
} else {
|
||
$next.addClass('dis').removeData('id');
|
||
$next.removeData('action');
|
||
};
|
||
}else if(type == 'getfeebackrecord' + SYSTEM.servicePro){
|
||
if(!continueAsk) {
|
||
continueAsk = UE.getEditor('continueAsk', { initialFrameWidth:'100%', initialContent:'' });
|
||
}
|
||
|
||
var $problems = $('.problems-con'),
|
||
$prev = $('.prev', $problems),
|
||
$next = $('.next', $problems),
|
||
content = ['<ul>'];
|
||
$.each(data.data, function(i, row){
|
||
var temp = '';
|
||
if(i === 0) {
|
||
$('.title', $problems).text(row.title);
|
||
temp = '<li><h4><i></i>反馈内容：</h4><div class="ctn">' + row.body + '</div><p class="time">时间：'
|
||
+ row.ansertime + '</p></li>';
|
||
if(row.preno) {
|
||
$prev.removeClass('dis').data('action', 'addrecord' );
|
||
$prev.data('id', row.preno);
|
||
} else {
|
||
$prev.addClass('dis').removeData('id');
|
||
$prev.removeData('action');
|
||
};
|
||
|
||
if(row.nextno) {
|
||
$next.removeClass('dis').data('action', 'addrecord');
|
||
$next.data('id', row.nextno);
|
||
} else {
|
||
$next.addClass('dis').removeData('id');
|
||
$next.removeData('action');
|
||
};
|
||
} else {
|
||
if(row.type === 'answer') {
|
||
temp = '<li class="answer"><h4><i></i>客服答复：</h4><div class="ctn">' + row.body + '</div><p class
|
||
="time">时间：' + row.ansertime + '</p></li>';
|
||
} else {
|
||
temp = '<li><h4><i></i>补充内容：</h4><div class="ctn">' + row.body + '</div><p class="time">时间：'
|
||
+ row.ansertime + '</p></li>';
|
||
}
|
||
}
|
||
content.push(temp);
|
||
});
|
||
content.push('</ul>');
|
||
$('.aq-list', $problems).html(content.join(''));
|
||
}
|
||
|
||
});
|
||
};
|
||
|
||
function showServiceList(){
|
||
var $service_con;
|
||
if(CUR_INFO.cur_type == 'getsystemnews' + SYSTEM.servicePro){
|
||
$service_con = $('.news .service-con');
|
||
$service_con.hide();
|
||
$service_con.find('.service-hd .title').text('');
|
||
$service_con.find('.con').html('');
|
||
$('.news .service-list').show();
|
||
}else if(CUR_INFO.cur_type == 'getfeedback' + SYSTEM.servicePro){
|
||
$('.problems .service-con').hide();
|
||
$('.problems .service-list').show();
|
||
}
|
||
}
|
||
|
||
$("#Service").artTab({
|
||
newsPage: false,
|
||
problemsPage: false,
|
||
addedPage: false,
|
||
callback: function (curTab, curCon, opts) {
|
||
if (curTab.html() === '系统消息') {
|
||
CUR_INFO.cur_type = 'getsystemnews' + SYSTEM.servicePro;
|
||
getList('getsystemnews' + SYSTEM.servicePro, curCon, CUR_INFO.news.cur_page);
|
||
showServiceList();
|
||
return;
|
||
};
|
||
|
||
if (curTab.html() === '我的提问') {
|
||
CUR_INFO.cur_type = 'getfeedback' + SYSTEM.servicePro;
|
||
getList('getfeedback' + SYSTEM.servicePro, curCon, CUR_INFO.problems.cur_page);
|
||
showServiceList();
|
||
return;
|
||
};
|
||
|
||
if (curTab.html() === '专家服务') {
|
||
if(!opts.addedPage) {
|
||
$('#IframeAdded').attr('src', 'added-service.html');
|
||
opts.addedPage = true;
|
||
}
|
||
return;
|
||
};
|
||
}
|
||
});
|
||
$_tab.eq(CUR_TAB - 1).trigger('click');
|
||
if(param.newsId){
|
||
var $td = $('td[rel=news' + param.newsId + ']');
|
||
showDetail('getsystemnewsbyno' + SYSTEM.servicePro, param.newsId, 'addrecord');
|
||
$td.length > 0 && $td.removeClass('unread');
|
||
}
|
||
|
||
$('#Service').on('click', '.ser-prev, .ser-next, .ser-first', function(){
|
||
var $_obj = $(this).parent().parent();
|
||
getList(CUR_INFO.cur_type, $_obj, $(this).data('page'));
|
||
$_obj.find('.txt-go').val('');
|
||
});
|
||
|
||
$('.txt-go').blur(function(){
|
||
var total = $(this).siblings('.page-info').data('total');
|
||
if(!total) return;
|
||
if(this.value > total){
|
||
this.value = total;
|
||
}else if(this.value == 0){
|
||
this.value = 1;
|
||
}
|
||
}).digital();
|
||
|
||
$('.btn-go').click(function(){
|
||
var $_obj = $(this).parent().parent();
|
||
var pageIndex = $.trim($(this).siblings('.txt-go').val());
|
||
getList(CUR_INFO.cur_type, $_obj, pageIndex);
|
||
});
|
||
|
||
$('#Service').on('click', 'a[rel=news],a[rel=problems],.skip a', function(e){
|
||
e.preventDefault();
|
||
var $td,
|
||
id = $(this).data('id');
|
||
if(CUR_INFO.cur_type == 'getsystemnews' + SYSTEM.servicePro){
|
||
showDetail('getsystemnewsbyno' + SYSTEM.servicePro, id, $(this).data('action'));
|
||
$td = $('td[rel=news' + id + ']');
|
||
}else if(CUR_INFO.cur_type == 'getfeedback' + SYSTEM.servicePro){
|
||
showDetail('getfeebackrecord' + SYSTEM.servicePro, id, $(this).data('action'));
|
||
CUR_INFO.problems.cur_id = id;
|
||
$td = $('td[rel=problems' + id + ']');
|
||
}
|
||
if($td.hasClass('unread')) {
|
||
$td.removeClass('unread');
|
||
var $_notice = parent.$('#SysNews span');
|
||
if(Number($_notice.text()) - 1 > 0) {
|
||
$_notice.text(Number($_notice.text()) - 1);
|
||
} else {
|
||
$_notice.remove();
|
||
}
|
||
|
||
}
|
||
});
|
||
|
||
$('.service-con .back').click(function(e){
|
||
e.preventDefault();
|
||
showServiceList();
|
||
});
|
||
|
||
$('#continue-ask input').click(function(){
|
||
var $this = $(this);
|
||
if($this.data('sending')) return;
|
||
var answerbody = continueAsk.getContent();
|
||
var bodytext = answerbody;
|
||
if(answerbody === ""){
|
||
parent.Public.tips({ type: 1, content: '请填写内容！'});
|
||
continueAsk.focus();
|
||
return;
|
||
}
|
||
$this.val('提交中...').data('sending', true);
|
||
$.ajax({
|
||
url: URL+ "asy/Services.ashx?callback=?",
|
||
type: 'POST',
|
||
data: {id:CUR_INFO.problems.cur_id, coid: system.DBID, loginuserno: system.userName, version: CUR_INFO
|
||
.version, type: 'addfeedbackrecord' + SYSTEM.servicePro, feedbackbody: answerbody, feedbackbodytext:
|
||
bodytext},
|
||
dataType:"jsonp",
|
||
success: function(data){
|
||
$this.val('继续提问').removeData('sending');
|
||
if(data.status === 200) {
|
||
var temp = '';
|
||
parent.Public.tips({content : '问题提交成功！'});
|
||
temp = '<li><h4><i></i>补充内容：</h4><div class="ctn">' + answerbody + '</div><p class="time">时间：'
|
||
+ data.answertime + '</p></li>';
|
||
$('.problems-con .con > ul').append(temp);
|
||
continueAsk.setContent('');
|
||
}
|
||
}
|
||
});
|
||
});
|
||
|
||
$("#submit").click(function(){
|
||
if($(this).data('sending')) return;
|
||
var $this = $(this),
|
||
$title = $('#QTitle'),
|
||
$contact = $('#QContact'),
|
||
answertitle = $.trim($title.val()),
|
||
answerbody = Q_CONTENT.getContent(),
|
||
contactinfo = '';
|
||
if(answertitle === ""){
|
||
$title.focus();
|
||
parent.Public.tips({type: 1, content: '请填写标题！'});
|
||
return;
|
||
}
|
||
if(answerbody === ""){
|
||
Q_CONTENT.focus();
|
||
parent.Public.tips({type: 1, content: '请填写内容！'});
|
||
return;
|
||
}
|
||
|
||
$this.val('提交中...').data('sending', true);
|
||
$.ajax({
|
||
url: URL+ "asy/Services.ashx?callback=?",
|
||
type: 'POST',
|
||
data: {coid: system.DBID, loginuserno: system.userName, version: CUR_INFO.version, type: 'addfeedback'
|
||
+ SYSTEM.servicePro, answertitle: answertitle, answerbody: answerbody, bodytext: '', contactinfo: contactinfo
|
||
},
|
||
dataType:"jsonp",
|
||
success: function(data){
|
||
$this.val('提 交').removeData('sending');
|
||
if(data.msg == 'success'){
|
||
parent.Public.tips({content : '问题提交成功！'});
|
||
$title.val('');
|
||
Q_CONTENT.setContent('');
|
||
$contact.val('');
|
||
}
|
||
}
|
||
});
|
||
});
|
||
|
||
$('#TabProblems').click(function(){
|
||
$_tab.filter("[data-tab='problems']").trigger('click');
|
||
});
|
||
})
|
||
</script>
|
||
<!-- 营销QQ -->
|
||
<!--<script type="text/javascript" charset="utf-8" src="http://wpa.b.qq.com/cgi/wpa.php"></script>-->
|
||
<script type="text/javascript">
|
||
var QQnum = $('#wpa_shouhou').html();;
|
||
BizQQWPA.addCustom([{
|
||
nameAccount: QQnum,
|
||
aty: '1',
|
||
a:'1001',
|
||
selector: "wpa_shouhou"
|
||
}]);
|
||
</script>
|
||
<!-- 营销QQ end -->
|
||
</body>
|
||
</html>
|